Shipping Policy
At AllSafetyProducts, we are committed to providing you with a seamless and efficient shopping experience. This policy outlines all the essential information you need to know about the movement of your order to your doorstep. Please take a moment to review the following details carefully.
Shipping Rates:
Shipping is charged at a flat rate of $30 per order. We only ship within Australia and do not offer international shipping.
Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase, subject to stock availability. In some cases, processing times may vary based on the product type and order volume. You will be made aware of any delays straight away.
Handling Times:
Delivery times may vary depending on your location and the shipping method you select. As a general guideline:
Expedited Shipping: 2-7 business days
Order Cut Off Time: 5:00 PM (GMT+08:00) Australian Western Standard Time (Perth)
Shipping Methods:
We ship products using trusted services such as Australia Post and other reputable couriers to ensure reliable delivery. You can expect your items to be delivered by these reliable providers.
International Shipping:
We currently do not ship internationally.
Order Tracking:
After your order is shipped, you can email us to request a tracking number. You can use this number to monitor the status and location of your shipment.
Address Accuracy:
Please ensure that your shipping address is accurate and complete. We are not responsible for delivery issues resulting from incorrect or incomplete address information.
Delays and Exceptions:
Although we strive to meet our estimated delivery times, there may be delays due to factors beyond our control, such as inclement weather, carrier issues, or unforeseen circumstances. We appreciate your patience in such situations.
Order Confirmation:
You will receive an order confirmation email as soon as your order is placed, and another email when your order is shipped. If you do not receive these emails, please check your spam folder or contact our customer support team.
Returns Due to Shipping Issues:
If your order arrives with shipping damage or if there are any issues with your shipment, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
Contact Information:
If you have any questions, concerns, or require further assistance regarding our Shipping Policy, please do not hesitate to contact our customer support team at: Phone: +61 412183263
Email: andrew@allsafetyproducts.com.au
Address: 20B Simper Street, Wembley, Perth, WA, 6014, Australia
By placing an order with AllSafetyProducts, you agree to abide by this Shipping Policy. We aim to provide you with the highest level of service and ensure your products arrive in a timely manner and in excellent condition. Thank you for choosing AllSafetyProducts for your safety and medical product needs.